Terms of Service

Last updated: May 13, 2026  ·  Effective: May 13, 2026

By using Cabin.coach you agree to these terms. Please read them - the AI disclaimer in Section 5 is especially important.

1. About Cabin

Cabin.coach (“Cabin”, “we”, “us”, “our”) is an AI-powered seat intelligence service that helps travelers research aircraft seats. Cabin draws on publicly sourced forum data, passenger reports, and AI-generated summaries to answer questions about specific seats, aircraft, and airlines.

By accessing or using Cabin you agree to be bound by these Terms of Service (“Terms”). If you do not agree, do not use the service.

2. Accounts

You may use Cabin as a guest (limited to 3 searches) or by creating a free account via Google OAuth. You are responsible for maintaining the security of your account and for all activity under it.

You must be at least 13 years old (16 in the EU) to create an account. By registering, you confirm you meet this requirement.

We reserve the right to suspend or terminate accounts that violate these Terms.

3. Plans and Payments

Free plan: 50 searches per calendar month. No credit card required.

Pro plan: Unlimited searches per month. Billed monthly or annually as described on the pricing page at the time of purchase.

Payments are processed by third-party payment providers. We do not store your payment card details. All fees are non-refundable except where required by applicable law or as stated in our refund policy.

We may change plan pricing with at least 30 days’ notice to existing subscribers.

4. Acceptable Use

You agree not to:

  • Use Cabin for any unlawful purpose or in violation of any regulations
  • Attempt to reverse-engineer, scrape, or reproduce Cabin’s data or outputs at scale
  • Use automated tools, bots, or scripts to query the service
  • Attempt to circumvent search limits, authentication, or rate limiting
  • Submit queries designed to extract training data or probe the underlying AI model
  • Resell or commercialise Cabin’s outputs without our written permission

5. AI Disclaimer - Please Read

Cabin uses AI and may be wrong. Responses are generated by an AI model (Claude by Anthropic) drawing on third-party passenger reports and forum data. This information may be outdated, incomplete, or incorrect. Aircraft configurations, seat layouts, and product offerings change frequently - sometimes without notice.

Do not make booking decisions based solely on Cabin’s answers. Always verify seat maps, cabin configuration, and product details directly with the airline or via the airline’s official seat map tool before booking. Cabin is a research aid, not a substitute for official sources.

We are not responsible for any losses, costs, or inconvenience arising from reliance on Cabin’s responses.

6. Intellectual Property

The Cabin brand, website design, and original written content are owned by Cabin.coach and protected by copyright. You may not reproduce them without permission.

Forum excerpts and passenger reports surfaced by Cabin are sourced from publicly available third-party content. We do not claim ownership of that content. If you believe content infringes your rights, contact us at legal@cabin.coach.

You retain ownership of any content you submit. By submitting queries you grant us a limited license to process them to provide the service.

7. Disclaimer of Warranties

Cabin is provided “as is” and “as available” without warranty of any kind. We do not warrant that the service will be uninterrupted, error-free, or that any specific answer will be accurate or current.

8. Limitation of Liability

To the maximum extent permitted by law, Cabin.coach shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including lost profits or missed flights, arising from your use of or inability to use the service - even if we have been advised of the possibility of such damages.

Our total liability to you for any claim shall not exceed the amount you paid us in the 12 months preceding the claim, or $10 USD, whichever is greater.

9. Changes to the Service

We may modify, suspend, or discontinue any part of Cabin at any time. We will try to give reasonable notice for material changes but are not obligated to do so for minor updates or security fixes.

10. Changes to These Terms

We may update these Terms from time to time. Material changes will be communicated by email or in-app notice at least 14 days before they take effect. Continued use after that date constitutes acceptance.

11. Governing Law

These Terms are governed by the laws of the District of Columbia, United States, without regard to conflict of law principles. Any disputes shall be resolved in the courts of the District of Columbia.

12. Contact

Questions about these Terms: legal@cabin.coach